Shipping policy

PLEASE READ BEFORE PURCHASING

Please read this policy before placing your order so you understand our handmade, made-to-order and custom-order timing.

THOUGHTFULLY PRICED

We keep our jewelry fairly priced by showing shipping separately rather than building it into the cost of each piece.

MADE-TO-ORDER PROCESSING

Every piece is individually handmade in Los Angeles after the order is placed. Nothing is taken from finished inventory.

A single standard piece generally requires approximately 5 business days to create before shipping. Orders containing multiple pieces, larger quantities, or more detailed custom work may require up to 2 weeks. Any product with a different production time will state that timing in its listing; for example, the gold-filled Butterfly Dreamer option requires approximately 3 weeks.

Processing estimates begin after the 24-hour order-change and cancellation period. Business days exclude weekends and holidays. If an unexpected delay occurs, we will contact you using the information provided with your order.

SHIPPING RATES & DELIVERY

Shipping charges and available carrier services are calculated at checkout based on the destination, package, and selected service. Depending on availability, options may include USPS, UPS, FedEx, or an international carrier. The customer pays the shipping charge shown at checkout.

Delivery estimates begin after production is complete and are provided by the carrier. They are estimates, not guaranteed arrival dates. You will receive tracking information when your order ships.

DOMESTIC SHIPPING

We ship throughout the United States. Please review your delivery address carefully before completing checkout.

INTERNATIONAL SHIPPING

We currently ship to the United Kingdom, France, and Spain when a supported service is available at checkout. International delivery may take longer because of customs processing or carrier delays.

DUTIES & TAXES

Shopify will calculate and collect applicable taxes, duties, or import charges at checkout when supported by the destination and selected service. Any charge not collected at checkout remains the customer’s responsibility and may be required by the destination country before delivery.

DELIVERY ISSUES

If tracking shows a delay, loss, or delivery problem, reply to your order confirmation with your order number or contact us through the website chat. We will help review the shipment and work with the carrier when appropriate. Amy’s Traveling Bling Bar is not responsible for delays caused by carriers, customs, weather, or an incorrect address supplied by the customer, except where applicable law requires otherwise.

DAMAGED PACKAGES

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery and include your order number plus clear photographs of the item, packaging, and shipping label.